Privacy

Privacy overview.

This page explains what information DevRetainer collects, how it is used, and how payment and project information are handled.

Information Collected

DevRetainer may collect information submitted through the fit review process, including name, email, company, selected plan, project links, project summary, timeline, and related business context.

Payment information is handled by Stripe. DevRetainer may receive billing records such as customer name, email, subscription status, invoice history, and payment status, but does not directly store full card details.

How Information Is Used

Information is used to review fit, recommend a plan, communicate about requests, provide software services, manage billing status, deliver maintenance, and support the client relationship.

Project information may also be used internally for scoping, implementation, testing, deployment support, documentation, and maintenance.

Service Providers

DevRetainer may use third-party services for payment processing, email, hosting, project tracking, analytics, development, deployment, monitoring, and managed software services.

These providers may process information as needed to support the service.

AI-Assisted Tools

DevRetainer may use AI-assisted tools as part of engineer-led planning, implementation, testing, documentation, and maintenance workflows.

Client information should not be submitted unless it is appropriate for use in the requested software service. Sensitive, regulated, or confidential information should be discussed before submission so handling requirements can be confirmed.

Retention And Requests

DevRetainer may retain business, billing, and project records as needed to provide services, maintain records, resolve disputes, comply with legal obligations, and support ongoing work.

Clients may request access, correction, or deletion of information by contacting DevRetainer, subject to legal, billing, security, and operational retention needs.

Contact

Privacy questions can be sent to hello@devretainer.com.